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Oracle Workflow Developer's Guide
Release 2.6.3
Part Number B10284-02 |
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Glossary |
To Create or Update an Agent Group
2. Enter the internal name of the agent group in the Name field. The agent group's internal name must be unique within the agent group's system.
Attention: The internal name must be all-uppercase and should not include any single or double quotation marks (' or ") or spaces.
3. Enter a display name for the agent group.
4. Enter an optional description for the agent group.
5. Select the system on which the agent group is defined. Select the field's search icon to display a list of values from which to choose. You can search by the system internal name or display name. See:
Using a List of Values.
Note: Although an agent group is defined on a particular system, you can include agents from other systems as members within the group.
Since agent groups are used only for inbound communication, the direction for an agent group is automatically set to In.
6. Select Enabled or Disabled as the agent group status. If you disable an agent group, its definition remains in the Event Manager for reference, but you cannot use the agent group in active subscriptions.
7. Select the Apply button to save the agent group. You can also select the Cancel button to return to the previous page without saving the agent group.
8. The Agents in Group region displays the agents that are members of the group. For each agent, the list displays the internal name, address, protocol, direction, type, and status. Select the Name, Protocol, Direction, Type, or Status column heading to sort the list by that column.
Note: An agent group can contain only individual agents as its members. It cannot contain another group.
9. To add a member agent to the group, select the Add Agents to Group button.
10.
In the Add Agents to Group page, enter search criteria to locate the agents you want to add. The main search option is:
- Name - Enter the internal name of the agent you want to add. You can enter a partial value to search for agents whose internal names contain that value.
11. You can also enter additional search criteria to search for events by other characteristics. To show the additional options if they are hidden, select the Show More Search Options link. To hide these options if they are shown, select the Hide More Search Options link. The additional search criteria are:
- Protocol - Select the protocol of the agent you want to add.
- Address - Enter the address of the agent you want to add.
- System - Select the system of the agent you want to add. Select the field's search icon to display a list of values from which to choose. You can search by the system internal name or display name. See: Using a List of Values.
- Status - Select Enabled or Disabled as the status of the agents you want to add.
12. Select the Go button to perform your search.
13. The Result region displays the agents that match your search criteria. For each agent, the list displays the internal name, address, protocol, direction, type, and status.
14. Select the agent or agents that you want to add to your agent group, and select the Add Agents to Group button.
15. You can optionally enter new search criteria to search for other agents to add to the agent group.
16. After you finish adding agents to the agent group, select the Apply button to save the agent group members. You can also select the Cancel button to return to the previous page without saving the agent group members.
17. To delete a member agent from the group, select the agent in the Create Agent Group or Update Agent Group page and select the Delete button. In the Warning page, select the Yes button. You can also select the No button to return to the previous page without deleting the agent.
Note: Deleting a member agent from an agent group does not delete the agent definition for the individual agent. The individual agent remains in the Event Manager.
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