"To Respond to a Plain Text E-mail Notification with an HTML Attachment (Oracle Workflow User's Guide)

Oracle Workflow User's Guide
Release 2.6.3
Part Number B10285-02


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To Respond to a Plain Text E-mail Notification with an HTML Attachment

1. Your plain text e-mail notification with attachments includes information that is helpful for you to respond to the notification. Depending on the notification, the information may appear inline in the message body, as links to other reference sources or as attachments to the message. In addition, the notification always includes at least two attachments:

HTML Message Body--an HTML-formatted version of the notification message.

Notification Detail Link--a direct link to your notification displayed in the Notification Details web page.

2. When you are done reviewing all the information for the notification, you can respond to the notification in one of three ways:

Use your mail reader's Reply command to respond, following the instructions in the plain text message body. See: To Respond to a Plain Text E-mail Notification Using Templated Response and To Respond to a Plain Text E-mail Notification Using Direct Response.

Display the HTML Message Body attachment and respond by selecting one of the response links at the bottom of the HTML message body. See: To Respond to an HTML E-mail Notification.

Choose the Notification Detail Link attachment to display the Notification Details web page. See: To View the Details of a Notification or To View the Details of a Notification (for Oracle Applications).

Note: Your Web browser must support JavaScript and Frames to open this attachment. When you open the Notification Detail Link attachment, it automatically attempts to establish a web session with your web server. In doing so, it authenticates your access, verifies that your notification is still open, and displays a message if the notification is already closed.

In Oracle Applications, you must always log in before you can access the Oracle Applications Framework-based Notification Details web page. In the standalone version of Oracle Workflow, if your workflow administrator has configured the notification mailer that sent this notification to require a login when you select the Notification Detail Link, and you are not already logged in, you will be prompted to log in before you can access the Notification Details web page. Otherwise, in the standalone version of Oracle Workflow, you can access the Notification Details page for this notification directly, but you cannot access any other Oracle Workflow pages unless you are logged in.

3. If this notification requires a password-based electronic signature in your response, you cannot respond to the notification through e-mail. In this case the notification informs you that a password-based signature is required and directs you to access the online version of the notification instead. Navigate to the Notification Details web page to submit your response. See: To View the Details of a Notification.

Note: Password-based electronic signatures are currently supported only for the version of Oracle Workflow embedded in Oracle Applications.

To Respond to a Plain Text E-mail Notification with an HTML Attachment

See Also